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FREQUENTLY ASKED QUESTION

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FAQ

  • Q How do you make our business long-term and good relationship?

    A 1. We keep good quality and competitive price to ensure our customers benefit ;
    2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
  • Q What is your sample policy?

    A We can supply the sample if we have ready parts in stock, but the customers have to pay the courier cost.  

  • Q Can you produce according to the samples?

    A Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures. 

  • Q How about your delivery time?

    A Generally, it will take 25 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

  • Q What is your terms of delivery?

    A EXW, FOB, CFR, CIF.

  • Q What is your terms of payment?

    A T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. 
  • Q What is your terms of packing?

    A Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters. 

  • Q How about the transport?

    A If the number of goods is small we usually use TNT,DHL,FEDEX,EMS and some express you offered. If the number of the goods is big usually we use the FWD you offered or we provided. Either by sea or by air is OK.
  • Q Would you accept to use our logo ?

    A  If you have good quantity,it absolute no problem to do OEM.
  • Q Tell me the standard of package?

    A For the small capacity, it use carton.
  • Q What's the payment term?

    A We accept TT, 30% deposit and 70% before shipment, Western Union, L/C At Sight is ok!
  • Q Where is your factory located? How can I visit there?

    A Our factory is located in Wenzhou City, Zhejiang Province, China. You can fly to Longwan airport directly. All our clients,from home or abroad, are warmly welcome to visit us!
  • Q Are you a factory or trading company?

    A Are you a factory or trading company?   

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 TEL: + 86 577 6275 5561   
 FAX: + 86 577 6275 7761 
 E-mail:  socome@socomepower.com
  Address:No.126, Suao East Road, Liushi Town,
Yueqing, City,Zhejiang Province,China